Cool bro…no offence meant!
In respect of ‘ticket’, I think the OP arguably asked a valid question/challenge to developers. Which is fine. What’s even better is that PayStack (or you in this case), recognise that there are quite a few Startups here - apart from PayStack. So by all means, be super nice and helpful to your customer queries, but direct them to your inbox - where they belong.
It’s a free world and customers can post anything they want, anywhere, including Radar. But here’s some free advice I gave earlier…
Makes sense?