So, I blocked emails from ALAT and just as I thought I could finally get a breath of fresh air they started sending me SMS on my mobile. They’re currently on a 4-day message streak. I also found out there’s no way to deactivate my account and end the nightmare.
Nicely done guys, nicely done. 
Today is Tuesday, and I’ve already received 4 emails from your people this week, @philiprohv. Hope y’all are having fun.
The Unsubscribe button is coming @Diakon .Please spam me until you see it.
Aside’s from the “Here’s what you need to know this week” email, what other emails do you get?
“Your e-documents”. And apart from “Unsubscribe”, reduce the frequency of the mails. It’s insane!
Oh! ALAT is trying to take you through her customer life cycle funnel for onboarding. That’s the cause. The quick fix is to upload your documents (utility bill, iD, signature and photograph) and she’ll leave you alone…or at least start disturbing you on something else.
I’ve used services whose sign-up processes I didn’t complete, and they only emailed me once in a few weeks, and then stopped. I wonder what the email guy was doing when he scheduled account reminders to go on indefinitely and occur twice in 3 days! Since Sunday, the first emails in my inbox have been from ALAT!
There’s no email guy. The mails do stop eventually. But I get your point.
It doesn’t bother you that might put him off further he ditches the app altogether. Assuming he hasn’t.
Not the kind of thing you trust to eventuality, if you can simply help it?
Unless, part of your Key business Objective is testing user fed up threshold for banking apps, then you’re right on the money.
Just to add, the timing of the messages are awkward. I got an ALAT SMS on Sunday morning. That is not too good.
This is noted.
The emails still keep coming.
I was able to unsuscribe from ALAT emails a few days ago. Saw the unsuscribe option in the Gmail app
Another email this morning
Please I’ve done virtually everything asked of me. I have even funded my account.Why is my account still restricted.
I was supposed to download the alat app for my sis and mum but as things stand I don’t know what to do when I can’t even get mine working.
I need your help with mine please
Hi @Mokweebuka
It could be that one or more of your uploaded documents have been rejected.
Pls PM me your ALAT account number.
Jesu!!! I didn’t think the email alerts were this bad.
It however appears some email clients don’t display it. Will fix.