User Testing

Products
21

Nice idea.

22

@aixen that’s a good idea. I will be using it for www.evonso.com. The video recording of the tester’s activities is a very good idea.

23

The site looks nice. I think you should consider adding https since it involves people potentially adding their payment info and other personal details. @yoowai has mentioned www.usertesting.com and it’s not clear what differentiates your site from theirs, will it for instance, be the targeting of Nigerian customers?

1 Like
24

On the payment issue, if I am designing a test, after filling out the form, do I pay online? What if I want to add more testers after my first batch, what’s the process, do I setup another test again?

As a tester, 400 naira for 15mins of playing around isn’t bad, but if I only take one test a month, that’s no money. It will be nice to take as many tests as possible a month, so you really have to get product owners on the platform, you can be sure testers will always come. Also, transferring 400 Naira after every test won’t be cost effective with all the fucking charges.

The signup process was smooth. Like I said earlier, you will probably need to collect more info from testers. I think you should ask for info like interests, industry of employment, etc. might help in grouping users better.

25

Sorry. What I meant to say is shouldn’t you the platform provider have support for multiple platforms like Android and iOS. Cross-browser tests are the clients responsibility like you said, but there is need to differentiate desktop and mobile because for most websites they have different user experiences.

26

@amakaikem Thank you!
Re: https & other security measures: Of course! I won’t implement a payment option on the site without proper security in place.
I will say though, that the form is secure, you won’t get spammed, and your details won’t get sent to 3rd parties.

Compared to usertesting.com, yes, the current differentiator is the Nigerian market focus AND pricing.

@Lamidi_b_a
No, you don’t pay online. This isn’t a registered company yet, so I can’t integrate PayStack or other such options. You get an invoice with payment details.

Yup, I need more product owners. Shameless plug [That includes you, Lamidi]

Eventually, I will collect more info from testers, but I thought I’d keep it simple for now, and observe what the product owners want.

@Yinka
Yes to everything, and allowing people test on mobile devices is the next big hurdle I’m working to cross.

To everyone: I built that site on Sunday, as an experiment. This isn’t to say that I didn’t do any research or think some things through - I did. What I’ve put together is crude, but if you send in a request for a product test, you’ll get your videos, i.e. the core functionality is there. That said, the fact that it’s an experiment means I’m still figuring many things out as I go along, and as (or if?) this gains traction, things will be clearer, more functionality and security measures will be implemented, things will be more integrated, etc.

Please keep the comments and observations coming (because they’re helping me learn what’s important), and please let me know if there’s anything you’ve struggled with on the site.

27

Alright then. I hope you cross that hurdle soon.
You’re doing great!

28

Thanks James, I’ll be waiting for you :relaxed:

29

UPDATE: I’ve included an option to get a free product test.