Uber Lagos Price Cut, constant Surges and drivers departure. Taxify takes the crown

Hello Radians, Many most have noticed the aggressive marketing move by Uber Lagos with respect to the price cut of 40%.
So I decided to document the drivers opinion on this development by Uber and truly its exciting… The tug between Uber and Taxify is like a Hollywood movie.
It is obvious that this massive marketing done by Uber to onboard users favours taxify cos as soon as the riders come, they see surges with forfeits the 40% off.

Read the full write up here and tell me if you agree:

Cheers!

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If you want to know who will win, run this simple exercise

  1. Grab 10 people who pay for ride-share services
  2. Write down the % that have Uber or Taxify installed on their phones
  3. Wait for 30 days then repeat step 2.

The service with the largest number of active consumer (not driver) app installs will win. Follow the source of the money.

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Aptly captured! I took an Uber on Friday evening, I had to wait like 30 minutes for the driver to turn up. He did turn up but looking like one of those ‘usual’ kabu kabu drivers and to make matter worse, he was speaking pidgin English without remorse. He didn’t even ask if I wanted some music, A/C too high or low …infact he did not come down the vehicle to help me with my bags SMH.

In the past, my Uber drivers had always being very polite, courteous and very friendly. I once took one and I could swear the driver works in a bank. Dressed corporate white shirt and black trousers with tie slacken.

As per the surge thing, I was on the edge of my seat all through the trip (from Lekki Phase One to Yaba) at the end of the day I was thankful the ride cost me just about N2700 (I was dreaming of like N10k).

I might try Taxify though. My first experience with them when the launched wasn’t too good so I had ditched them. I hope they’re better now.

infact he did not come down the vehicle to help me with my bags SMH.

He should come down and help you with your bags?

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Oh …not to carry them to where I’m going to but rather open up the trunk.

When I checked my last invoice.It showed:

Your Fare
Base Fare
Distance
Time

It’s an individual thing to go extra mile. not a uber thing

Stop being like this jor. He’s not asking for the driver to carry the bags on his head. Uber or not, it’s polite for the driver​ to assist the passenger with their luggage. Even the regular yellow and black Baba will help you, how much more Uber.

Even Bus conductors have better courtesy than that.

The pidgin part… I don’t know.

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Thank you joooor! Let @Damola be forming s/he don’t understand what being courteous mean :smile: Truth is that the Uber standard is gradually going down if care is not taken. Good thing they screen vehicles before they’re on-boarded, else we would have been seeing the old yellow taxi cabs join in.

On the pidgin English part, the way they guy was pouring it out, showed they guy is just one of those cross-over Lagos cabis turn Uber driver. He drove a Toyota Camry though as against the usual Toyota Corolla I was used to.

Funny, customers without drivers wont bring money you know, the drivers are customers too, they’re an integral part of the system, if u try to get a ride and there are no riders, uber won’t send a chopper to get u you know meaning they won’t be able to make anything from you , you’d have to you an alternative means .

His article was spot on

As a user of both apps. I’ll share my observations.

Surge pricing on uber is to be expected following the price cut, as its a function of supply and demand. it just means you need to be strategic with hailing at non-peak times. or use taxify during rush hour.

It appears most drivers use both uber and taxify in order to maximise their earnings. some even cancel uber trips hoping that the passenger then books through taxify, as they earn more.

As mentioned earlier the app with the largest number of active passengers (which is still uber), will emerge victorious, as a lot of the drivers in Nigeria do not own the vehicles and simply cannot stop providing the service.

Plus as long as the cost of sale (car maintenance, petrol etc) is not more than the revenues from passengers, which for most trips it isn’t, then the drivers will not stop driving for uber.

Yes and when the are no drivers on any of the platforms riders will automatically switch to the next with is the point @techscorpion is trying to make, just skip to the future and you will know the winner by the customers.

As a driver If you don’t go the extra mile you don’t get the 5 star rating which in turn means you get less trips assigned to you. So yeah it’s an Uber thing to go the extra mile.