Shipment prepayment or Pay before delivery?

1

Over the years, there’s been an unrest in the ecommerce ecosystem. It is said that the introduction of COD has helped in some ways to increase sales but has this been sustainable for the startup companies involved? Even PAYPORTE recently made a new header banner out of its suspension

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I am currently working on an online retail solution and after much considerations we have decided not to do COD but to go for either of these;

  1. Shipment Prepayment: Pay for shipping and when item arrives you pay for product.
  2. Pay before delivery: Pay both shipping and value of item before order is processed.

What are your thoughts? all insight will be wonderfully appreciated.

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I think you should use the two of them.
I feel if a customer pays for shipping only first, as long as the goods delivered is up-to the customers expectation the customer would definitely pay. But there should also be option for paying all at once since some people that already trust your platform may not want to go through stress of paying for shipping first

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