Yesterday night, I saw this discussion on Twitter between O o Nwonye and Mark Essien.
Personally I think pay on delivery should have no place in e-commerce. Mark Essien thinks it’s being done wrong.
What’s your take?
Let us just kill it and be done.
POD was created to provide trust on platforms, if people are still scared then the following can be done:
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Online commerce sites get verified by the Nigerian Consumer Agency that should not take less than 1 day n well be free or charge a yearly small fee.
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Increase Branding of shopping sites
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Start escrow payment services to hold clients money that reverts immediately jobs are delivered or returned.
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These are some of the things I have noticed myself.
I think the escrow thing could work.
I’m trying to incorporate that into http://proudly.com.ng which already allows people to create branded sites.
I guess I have 2 & 3 down 
Nice, wish you the best of luck.
Another suggestion, if clients are not happy with site A, you can provide 3 mockups of site plus discount service on next job and any other freebie you can give.
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Most if not everyone in Nigeria’s tech space feels it should be done away with.
Moreover, this topic has been discussed extensively a couple of times on radar.
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Me, I feel this thread should be continued based on the current state of things. I wanted to raise the same issue, fortunately he did.
Recently I carried out a survey among campus students in Nigeria to validate an e-commerce idea - I discovered that a good number prefer PoD (though I intentionally omitted it in the payment options) as their potential means of payment. Makes me wonder what the ecosystem could do to instil confidence in online transactions/payments among Nigerians. It seems a norm here that “anything online is fraudulent”. I think massive sensitization in this area will be helpful to e-commerce in Nigeria.
True. You tell someone… I’m a software developer, they reply… yahoo tins abi?
Was trying to get someone to sign up at proudly.com.ng and the guy said
You can’t be this nice. I know what’s up on the internet. You can tell me the truth.
Even when we want to pay with our cards, we are not able to
e-Payments should be fixed, before we start a debate about POD dying or not
Is this not a simple case of getting an “i-pin” on your bank’s ATM when you get a new card or am I missing something?
The average Chidi is shopping on Konga, tries to pay online with his card and sees “your card is not enabled for…”
Is he supposed to time travel back to when he got his ATM card and get an “i-pin” on it?
Or suspend the checkout, go to the bank to get it enabled, then login to his konga account to complete his checkout.
Why not just choose POD?
Honestly, I don’t think the analogy above is an issue. If I could obtain for my card, a pin to withdraw money from the ATM, it wouldn’t be a task to get another for online transactions.
Let’s leave out the people that are not familiar with online shopping. It’s really easy to learn and most will be willing to if it is the way everyone shops.
Think about how fast ATMs were adopted. Now it’s pretty much ubiquitous.
More disturbing is the reluctance of people to PbD because of the manner the “big 2” have constantly failed at fulfilling promises and handling returns/refunds.
I think a new player has to come on board and provide drastically different experience to make people more receptive of PbD.
Why? PoD is a room for many, many money sapping things
I think this is one problem we over look, sometimes the cards don’t even work because of network issue on the bank or payment gateway’s end. If we have more flexible and reliable payment options then POD can be removed completely
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Why do we keep recycling topics on Radar?
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