Is Paystack essentially a reseller of Flutterwave's excellent payment tech?


#16

This thread was just brought to my attention. I apologize for the delay with responding. As you know it is Christmas commerce season and we have been busy making sure our clients can process transactions safely and reliably.

Let me address the primary question : Is Paystack essentially a reseller of Flutterwave technology. No.

We have the same relationship with Paystack as we have had with all our other clients like Simple Pay, Amplified Pay and Revova. They route transactions through us whenever expedient just like they do with Interswitch.

Our public communications has been crisp and clear with respect to where we play in the ecosystem. We enable innovators building payment products to do so quickly, safely and efficiently while we handle the more complex aspects of the technology for financial institutions . We do this across multiple channels beyond card payments (which is a very small piece of our business) and we do this across several African countries seamlessly in partnership with Pan African financial institutions.

For me the feedback is we could be a lot clearer about communicating what we do. We have committed to fixing this in the new year. We apologize for any offense taken and any damage caused. It was not intended.

However, one has to wonder especially given this thread if this is a marketing attempt to start a fight that doesn’t really exist. If it is - it’s not a good strategy and it is destroying our ecosystem. Anyone worth their salt in this space knows we do different things so why the hostility?


#17

The key thing is ‘Storytelling’. Tell the world your story the way you want it to be written otherwise others will tell the world your story the way you can’t retell it.

It is interesting because many would have probably seen the story develop from ten thousand miles away. This is a lesson for all hardworking folks in the ecosystem. It’s more than having a brilliant product. It’s way beyond that in these days of mobile reporters - social media generation/culture. It is very easy to have the wrong narrative, just very easy.


#18

Me fa, I really don’t even understand why Paystack is responding with long essay and thesis. We use them on our platform at okadabooks.com and its been an epic lifesaving experience of mass financial benefit!

"The Lion does not need to roar at all animals, its reputation can roar for it."


#19

Exacty! We have so much work to do to fix payments across Africa. We don’t have time for this


#20

This was necessary

This, on the other hand, wasn’t. You make it seem like they’ve made these things up in their heads when it’s simply a response to a common assumption. I mean, the guy in the Hotels thread pretty much prompted this.

Paystack is essentially a “reseller” of FlutterWave’s excellent payment tech. The main product they “resell” is the FlutterWave Pay Button.


#21

You don’t have to be dismissive, Iyin. Since your narrative for Flutterwave started mid year, we did our best to stay out of the way, regardless of how much it hurt us to watch people get the wrong impression of our relationship. I was very clear at the beginning of this thread that it was to address misconceptions raised by a user on a different thread, one in which I was not interested in derailing further.

This was a message I sent to someone earlier when the reseller thing came up on the previous thread.

I personally do not enjoy that I had to do this - I mentioned this to you the last time you were at my apartment, but it had to be done. I am sure you agree with me on this, and would do the same if Flutterwave was caught up in some false narrative.

That said, thank you for your input. We can all rest easy now. :slight_smile:


#22

A fuller response was provided below…in post 28


#23

aww, is this time for a group hug?

[BTW, Ezra - some people owe me - I need goons backup. Any help?]


#24

Thanks @iaboyeji for being diplomatic about the matter. Your explanation is very gracious.

I didn’t realise radar was a paystack circle jerk. The amount of hostility directed towards me for stating plain facts is staggering, but that’s alright, I probably deserve some of it for the choice of words I used in my initial statement (By which I still stand).

This is an article from Techcabal that basically corroborates my statement - http://techcabal.com/2016/08/15/flutterwave-iyin-compete-paystack/

For one, all these companies (especially Paystack and Pay With Capture) have been operating for a while. Has Flutterwave been servicing these clients since? If so, who was running the firm before Iyin’s announcement? Delaware public records do not show the owners of the company, and Flutterwave hasn’t answered our question concerning this directly.

But more importantly, how long before Flutterwave starts to offer startups the same services as Paystack? While both teams are coy about this, it seems illogical to assume that Flutterwave would continue to allow a middle man sit between them and the companies that ultimately use their services. Once the infrastructure is built, what stops them from allowing anyone stick a payment interface in their web or mobile app? Finally, how do comapnies like Paystack distinguish themselves from other payment providers when anyone can connect to Flutterwave’s API and launch their own payment service? Is there room for more than one payment processor in this market?

I noticed that there is a lot of “tip toeing” around the issue, I wonder why that is. People don’t want to hurt other people’s feelings?

Whenever there is a lot obfuscation, the simplest explanation is usually the correct one.

Anyone with a discerning brain, or inside knowledge of the matter knows I am correct.


#25

@kananga one simple question for you - do you work in payments at all?


#26

@kananga You are a stubborn soul. You are particularly acting like the [quote=“kananga, post:24, topic:9589”]
jerk
[/quote]

:100:

It is good to hold on to your conviction but for what price? @iaboyeji has taken time out of his busy schedule to clear the air but you still can’t let go of your ‘taunting’. Disrespectful to everyone concerned.


#28

Paystack is essentially a “reseller” of FlutterWave’s excellent payment tech. The main product they “resell” is the FlutterWave Pay Button. FlutterWave’s API allows you to do some wonderful things, that’s why some of the best services use them - e.g. Uber, KongaPay, PayWithCapture, etc. Think of it this way. FlutterWave is manufacturer of the product, Paystack is the retailer, and there are other retailers, you can become a retailer too if you are interested in fintech.

@kananga if this is the point you are standing by, it is very far from the truth, very very far. There have been a few inaccuracies in the responses so far especially from @xolubi and @Dapo but they are minutiae and I don’t like typing.

I am probably the only one who has firsthand technical knowledge of KongaPay, Paywithcapture and Flutterwave and based off that knowledge I can tell you that your point is very far from the truth, very very far.


#29

Remember we’re now in a ‘post-facts’ world. To @kananga none of this matters. Why listen to the experts when he believes what he knows, abi? That’s why I’ve asked him - do you even know how any of this works? Quoting @seyitaylor’s article like it’s some bible of how payments work is not enough.


#30

Who is Iyin? I’m sorry I do not know who that is.

And the only ones doing the worshipping here are people like you who have decided to worship paystack, in spite of the evidence. No amount of evidence will disabuse the faithful. None are so blind as those who will not see.

The FlutterWave guy gave a diplomatic answer, which is absolutely fine by me. I wouldn’t expect anything else from him.

On FlutterWave’s website, it lists PayStack as a customer and dependant on their tech. - Fact
In the techcabal article, Paystack is described as a middle man that sits between Flutterwave and the customer - Fact
Someone from Paystack has accepted that they use Flutterwave tech - Fact
The guy from FlutterWave has confirmed that they have a relationship with PayStack, as they do with SimplePay and Revova - Fact

Which of these facts are in dispute?

Everyone acts as if it is an abomination for PayStack to be a flutterwave dependant (or an interswitch dependant, or both for fail safe mechanisms). What is the big deal in that? This African big man ego trip is weird. Did PayStack invent payment? Payment is a business, and they are doing a great job in their own place in the supply chain.

My statement remains valid and correct. I don’t know why people are getting unnecessarily emotional about this. Is it a cult or a religion? Hmmm


#31

Troll Alert :tired_face:


#32

@kananga

I’ve got over 12 years experience building tech for financial institutions in Nigeria, and a few years ago, built a bond and Tbill settlement platform that processed approximately N100bln in transactions per day.

One thing I’ve learned in the industry is that there are a lot of interconnected relationships between platforms, some permanent, others ephemeral. Most are automated, some require a human to click “OK” before the transaction proceeds to another stage. I don’t doubt that PayStack may talk to FW for some class of transaction, or as a contingency. It’s moot now that they’ve stated that they no longer do so.

Where I suspect it got excessive and potentially libellous is the controversial statement “the main product they sell is Flutterwave’s payment button”.

Do you think you may have oversold your argument there?


#33

Were this what you stated originally I wouldn’t have bothered to reply, it’s still not factually correct but reductive enough for someone not in payments to understand.

This is where the aggro came from, the above is maliciously libelous. Look at the difference in the two quotes and maybe you will see why nobody is taking your side, maybe.


#34

For which I did apologise, especially for my choice of words. I don’t mean to belittle anyone’s effort, I said what I said and I can rephrase it if it makes anyone feel better, but my point remains and I stand by it. The argument has dragged on because it seems a lot of people have gotten unnecessarily emotional about a factual matter.


#35

You know what, you’re correct.

Allowing the narrative that paystack depends on Flutterwave for some of their transactions first before stating other-things-that-are-supposed-to-make-Paystack-appear-independent is gross perception error that should have been nipped by paystack as early as possible.

For those concerned like myself, I am glad for the clarifications, but for folks like @kananga who have no business going beyond the narrative where it says Paystack uses flutterwave as one of the few services to terminate certain kinds of transactions, not for dependency but for improved alternatives, because he wants to be correct. I can’t hold a grudge.


#36

Can you pls stop with this 'fact’ thing? If you don’t understand how this works, it’s fine to say so. I guess, pseudonyms to maintain anonymity are nice, but if you’re a great growth hacker or social media manager or , it doesn’t mean you understand how payments work.