Sometimes, sharing a problem is the first step to solving it.
I am having a hard time finding a Nigerian bank that can support our ecommerce business from a settlement audit perspective.
The major problem is being able to download account transaction logs for 180days or 365days.
Its not like our bank hasn’t got the ability to view and download history for 180days, the problem is that the csv export logs are limited to 500 or 1000entries.
So if you get to average 500Transactions/day in your ecommerce biz and over a weekend, you get 1500 settlement credits to the account on Monday, you cannot even download the csv for reconciliation.
Currently, we have to do a daily download to manage this, and that is not sustainable.
So I want to find out if any other start-up has had this kind of problem and which bank they recommend we port to.
@Uduak I was on a project a couple of years back with Kwara State University and Zenith Bank where we were able to work with the bank to hook into credit events on the school’s account in order to automatically track payment of school fees on the University’s end. If I recall correctly, Sterling Bank and one other whose name eludes me now were interested (read: very eager) in offering same functionality as it was a requirement for the school to consider them.
That said, yes I know a university may have more political power to sway a bank into putting this in place for them, but asking your bank wouldn’t hurt. If they act like they don’t understand what you are talking about, at least you have two examples that have the functionality in place and just need a little talking to.