Glad you could join us @tunde_kehinde and @ercin_eksin
I’m gonna dive in right away, deep waters. People have been talking about pay-on-delivery a lot lately. About how it’s the devil. Others say it was necessary. You guys are arguably the co-pioneers of the method during your stints at Jumia alongside Konga, and now you are doing pure-play logistics where you obviously have to deal with the issue everyday. It would be great to get some insight into how your thinking about pay-on-delivery has evolved over the years, and how you approach it now.
Some context: