Just to dispel the myth that UX is everything, and Africans are behind because we can’t do UX, I’ll kick off this thread for companies that are huge despite terrible user experience:
- Zynga (pathetic gameplay, pay to advance, skinner box tactics, 2d graphics with no texture innovation, copy-paste tactics)
- Instagram (restricted sizing, no hyperlinks, restricted download function, deprecated web experience, no photo repost, poor searchability)
- Babylon(pure spam toolbar, inserts itself into registry making uninstall impossible for casual users)
- LinkedIn(limited use of AJAX resulting in constant page loads, URLs from hell, blocking content to force account creation, notifications that won’t go away)
- Java(JRE, just malware)
- Reddit(cluttered interface, requires tabbed browsing to work, yet does not open in new tab automatically, has special syntax for formatting, allows hate speech)
- VEVO(VEVO videos on Opera Mini say ‘not available,’ VEVO.com player is slow as hell with videos being excessively large even at low resolution, artists’ VEVO channels are cluttered with irrelevant content, deprioritising the artist’s actual videos that you have come to see)
- Groupon (pressuring vendors into insane discounts, flooding them with bargain hunting customers, resulting in poor customer service for those who come in)
Add more, these are just from the top of my head