I first found out about ALAT from here. I thought it was a good idea and decided to try it. It worked just the first week. I then stupidly moved all my cash to ALAT. This week I've never been so frustrated in my life. I'm at a laundry now. Just finished washing. Their POS can't process the card. Now I'm stuck here. I took all my clothes thinking I'd wear something fresh before going to work. To make it worse, I have a date today and she's traveling 2hrs to be here. How in God's name will I manage?
I have been calling for the past three days. No result. The girl answering me even sounds like the same person and has no idea what she's doing.
The card doesn't work on thrive. Thrive is what I use to make transfers with my other bank card. I tried ALAT card on thrive and it's telling me International cards are not accepted. I don't know how or why thrive thinks it's an international card.
Online payment doesn't work too. Interswitch through paga or when I tried to buy a domain can't process it. Paystack can't cos I tried on naira box. Flutterwave which is thrive can't too. The only thing that has worked since I got this account was ATM withdrawal which has stopped today. Cos I withdrew yesterday. POS stopped yesterday.
I have 30k limit per day. They said It's cos I've not submitted my documents. I've done that last week. They then said it has not been verified. That someone will come to my house to verify me. If I knew this part God knows I wouldn't have tried registering for ALAT.
I can't make transfer today again cos first thing I did this morning was pay a contribution of 30k. Which I have to pay like this till it completes 100k and the guy is already pissed cos I was supposed to have made this payment last week.
The worst thing they told me also is that I cannot withdraw directly from wema bank but I can only make deposits. What nonsense! I'm removing all my money soon and I'll never try ALAT again.
I've tried to recharge now through the app so I can call my brother to bail me out for the day. Recharge too isn't working. My brother isn't online on whatsapp.
Nigeria isn't ready for a digital only bank. Honestly! Big mistake I made. Now I'll be stucked till tomorrow cos the only thing on me is 200. If I don't transfer 30k to the guy tomorrow. He'll think I'm just not ready to pay him. I can't give him the full amount and get stranded tomorrow again.