Thanks for the feedback!
We've definitely come across Magic and what they're doing. We're taking it one step at a time over here, trying to learn as we grow.
Noted. Will work on that.
The pricing model is something that's been under review for some time now; especially after the data we've garnered from users. However, the current model was created in order to make things inexpensive and less complicated. You pay once a month, like you'd pay your personal assistant, and you have Ekaette to run all your errands within the assigned time. The other option was to pay per task/errand, which some have requested, but it'll be more expensive for users, in the long run.
In regards of the timing, it's really important that the hours remain the main distinguishing factors for the pricing, because the only other option we've thought about will be to distinguish the packages by the number of services available, which was the initial setup, but the main idea is to have the services available to everyone.
We'll keep thinking of other models to use though, if you do have any, don't hesitate to let me/us know.
3.Yeah this is another area we've tried to make as clear as possible, why we use the name. There was a post about the entire brand here, to clarify the use of the name, as well as the logo.
Also, a few people from that area understand the logic behind it, probably because they understand the real meaning of the name and where we're coming from. We've also had some critics do research on the name and understand why it's being used. We'll still need to educate people on it.
4.Understood. There's no bureaucracy here though, I do everything regarding Business Dev., and the founder is easily accessible, as she handles the emails and WhatsApp account.
Thanks again for the feedback. Will be sure to act on it and make the necessary adjustments.