AnyTask.ng - On-demand home service Start-Up

Products
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On-Demand Home Service Start-Up www.anytask.ng Launches.

Organizing the extremely fragmented local services marketplace, and trusting servicemen with local services is a very big problem that consumers face currently.

Hence, We at AnyTask train these people, AnyTask is trying to solve the existing problem. Unlike other startups already in this space, We train and accredit all handymen before enrolling them on our platform.

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The same point I’ve been making about e-commerce sites identifying a problem and solving it, simply put-carving a niche. Good job

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nice idea and concept…

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Is your training specialized? i.e do you train a carpenter to be a better carpenter? If yes, how do you go about this?

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Hi @Lamidi_b_a You are asking for our Trade Secret :grinning:

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@simply_yomi Thank You

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Brilliant Idea.

Still, Radar has a Product Category! Let’s maintain a clean forum. :wink:

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I believe you can answer the first or is that a trade secret too?

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Yeah, are you looking for ideas to create something similar?

You shouldn’t ask such questions in public - you can send him a message privately though

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Far from it. Just wanted to understand the extent of their training. I’ll drop it.

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@Lamidi_b_a Yes we do Train them on specialty tasks.

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Lots of people experimenting in this space. Great utility. Still, verification is the thousand pound Gorilla. Who am I letting into my home?

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@TomiWalker Our servicemen are also Insured, so for instance there is a Damage on your property in the cause of us cleaning or fixing something, You get compensated by our insurance company.

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That’s very huge. Lot of credibility right there if that is indeed true. That should be front and center of your marketing efforts.

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With handymen, you can never be 100% sure. I guess the idea of the platform is to give you some assurance.

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Kind of like TaskRabbit?

I would use a small location in Lagos/Abuja for beta and do more offline marketing/don’t spend cash on online. You will burn money besides no one is using the internet to search for such. We all know where we get such people when we need them.

Two markets here for me:

  • Low income areas 9Ipaja, Agege, Fadeyi): they might not be inclined to using internet to reach service men (sms/phone call might do here)
  • Middle class areas: might like the idea but would definitely be scared- insurance or not. Who cares? They have their guys already and are safety conscious. No one wants to have their kids kidnapped due to their sloppiness :slight_smile:

How do you make them trust you?

  • you could start with basic/tasks that involve service men to work outside the customer’s home like surroundings. e.g- car wash or pest control etc.
  • It seems you hire the service men yourself which could limit your offerings and growth. A marketplace offers more flexibility (this could be a strategy for the future but you should compare and decide what works best for you)
  • A marketplace ensures that you can recruit the service men and also recruit their current customers who can refer you to neighbours, friends etc
    Most areas have associations which gives you entry into their market (both service men and customers)
  • This would require lots of hardwork and I really hope you won’t go “corporate” as you proceed in your Startup journey

All the best =)

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I seriously doubt they do that, I Do rather believe the training is on PR skills, customer care and satisfaction, delivery… And very important : vetting, review and certifying. TRUST

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Great idea. Had a friend who was working on something similar, but I think she’s moved on from it.

Site looks nice and easy to navigate. Only thing I would say though, on the ‘About’ page, shouldn’t it be about your service and the experience/expertise of the servicemen?

Think the name and picture of the founder is a bit unnecessary, simply because it doesn’t seem to add any value.

All the best! Will be using your services at some point in the future.

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Some well-intentioned critique:

Most of those forms are similar. Wouldn’t it be better to have those categories as a dropdown in that form, then the ones that have specific or very different fields can be separate or revealed with some JS? There are about 15 links at the bottom again, all going to those same forms. Feels like an SEO thing, but it might be annoying to the user who clicks on them thinking they’re all different pages.

There’ s a Pay page but I don’t understand it. Why isn’t placed at the end of the booking process instead of all on its own? Since users don’t have to sign up (from what I can see) and the booking form doesn’t require an email address (unlike the payment page), how do you link payments to people making booking? Which speaking of, how/when does one pay for the service? Before/After? Do you have a money-back guarantee? It would probably help users if you broke down the process in your About page or in an FAQ. After all, this is a service where people are inviting strangers into their home after possibly dropping money.

You are asking for our Trade Secret

Eh, not really. There are dozens of this type of service all over the world. If anything, you should make your screening process public so that people can be reassured of what they’re signing up for and its quality. For instance, everyone knows how Uber gets its drivers.

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This is a good concept. @TomiWalker and @Jimi raised some key concerns regarding trust. I believe you need to add a blog so you can communicate to your target about what you’re doing and how you’re doing it. Inserting your address on the About page wouldn’t be a bad idea either; that’s one of the things that helps build trust in a company.

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