Ahh Bankole, I can see you mean business today! Walking around with your bazooka, zero mercy, ready to take down bad content 
Anyways @jamesorior , the problem with this post is that it’s too general. I think that’s what @87_chuks also picked up on. While we don’t expect you to disclose any sensitive details or falsely malign a company’s reputation, you should at least have thought of why this is useful for discussion. You haven’t done that. See below as an excellent example of what you might consider next time.
A random customer service story
In anycase, @lordbanks I think this thread is now serving a purpose, which is that folks can realise you can’t just randomly ‘ask a question’ or make a general statement, with absolute zero context and expect engagement. It doesn’t work like that.